The not-so-hidden perks of customer service If you think tipping should be automatic, then add it into the cost of your goods or services. Don’t just put a tip jar on the counter and get upset when people don’t tip you for taking their order…as they stand in line…and pick up or carry their own food and drinks…and bus their own table…and, well, you … The rest of the story…
Category Archives: thought provoking thoughts
This time I’m marking time When I was a little kid, way back in the 20th century, I remember wondering why grownups always talked the way they did. Especially when that hadn’t seen each other in a while. And the weirdest part was how they’d talk to and about us kids. They’d say things like, “Well, I remember when you were just knee-high to … The rest of the story…
Black Friday – the name says it all to me I’ve never participated in Black Friday events. Never. They’re so black. As in dark-cloud-hanging-over-the-day black. Ever since I was old enough to shop with my own money I avoided shopping on that day like the plague. And just this morning I’ve already seen Black Friday news stories showing how emotional shoppers are complaining about … The rest of the story…