No one lives on Disappointment Island. And yet, at one time or another everyone has lived on disappointment island. Let … Read the rest…
The not-so-hidden perks of customer service If you think tipping should be automatic, then add it into the cost of … Read the rest…
This time I’m marking time When I was a little kid, way back in the 20th century, I remember wondering … Read the rest…
Your Creative Brain Inspiration is a sneaky, little gremlin. It’s sleight of hand and fleet of foot. And if you’re … Read the rest…